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Global Reach

   

AllianceOne was an industry pioneer in recognizing the critical importance of integrating international call center capabilities into its strategic operational platform. More>

 

Speed & Scalability

   

Today more than ever, creditors need partners who can react quickly to changes in the economic landscape. More>

 

Industry Solutions

   

AllianceOne provides a comprehensive array of products and services spanning diverse industry segments. We focus on developing centers of excellence with industry specific expertise. More>

Industry Solutions : Utilities

Are you managing your receivables portfolios using yesterday's assumptions?

In today's environment, Public Utilities and Energy companies have been forced to adjust to rapidly changing market conditions, supply and demand and regulatory issues.

AllianceOne provides energy suppliers with immediate and incremental savings.

Public Utilities are adjusting to business in a dynamic competitive market. Growing competitive pressures are forcing suppliers to reduce costs and improve productivity.

Outsourcing is a proven method of reducing cost and increasing customer satisfaction.

AllianceOne provides a wide variety of programs that can help you better manage your personnel resources, and deliver higher levels of customer satisfaction.

We would be pleased to develop a custom solution for you!  Some of the many services we offer are:

  • Assisting new customer sign up
  • Handling service requests
  • Providing mandatory pre-shut off notification programs
  • Pre-collect and early out programs
  • Resolving customer billing issues
  • Providing financial assistance marketing programs
  • Conducting final bill collection program
  • Backlog resolution projects

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