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Collection Services & Contact Center Solutions

AllianceOne provides a complete range of collection services and call center solutions designed to meet our clients' diverse needs.

The Company has built an infrastructure of operational sites around centers of excellence specializing in specific market areas and/or portfolio segments.

This infrastructure allows AllianceOne to deliver programs ranging from outbound calling campaigns to inbound call answering and fulfillment services. We provide services in both first- and third-party modes, incorporating a wide range of cost and service options that take full advantage of both domestic and international labor markets. In addition, AllianceOne is able to service accounts throughout the revenue cycle.

Currently, the company serves clients who refer their accounts as early as five days past due through clients who are placing quaternary third party referrals.

One reason that AllianceOne has the flexibility to serve such a wide range of clientele is that we are a leader in the identification and development of international call center capabilities. This gives AllianceOne the ability to design, implement and deliver cost effective and efficient service offerings.