Deploy and adjust essential services through public sector citizen service
Introduce, expand, or adjust delivery of essential services through public sector citizen service as the COVID-19 landscape continues to evolve. Our extensive, global experience implementing and staffing COVID testing, vaccine scheduling, and credential management services dramatically accelerates citizen support.
Trend Report: The Continuing Push to Empower Citizens
TrendzOwl and Teleperformance have partnered to examine current and emerging trends across the global Government landscape. Learn how government agencies around the world are innovating to better engage and empower their citizens using a variety of methods, channels, and tools – as well as lessons learned from their commercial counterparts.
White Paper: Agile crisis response services at scale
The need for COVID-related services continues, and will persist for some time. Read the exclusive white paper from industry expert, Peter Ryan, to better understand observations, trends, and recommendations from around the world.
TrendzOwl and Teleperformance have partnered to examine current and emerging trends across a wide variety of industries.
Vaccinating citizens, protecting communities
Since April 2021, the Local Health Authority of Taranto has relied on Teleperformance in Italy to contact citizens and schedule their COVID-19 vaccinations.
We have the greatest appreciation for the professionalism and self-sacrifice shown in the service of our citizens during a time of great difficulty for the whole community. We hope this will be a decisive step in overcoming the COVID-19 crisis.
Dr. Michele Conversano, Prevention Department Director at ASL Taranto
Provide stage-by-stage citizen support
reduction in AHT
citizens served during COVID-19
reduction in AHT
Community-based public sector customer service deployed globally
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Meet the experts
At Teleperformance, we only hire the best in the business
Executive Vice President of the Public Sector in the UK, Ireland, and South Africa
President, Teleperformance Government Services; and President, Senture LLC
EVP, U.S. Public Sector
SVP Public Sector Services, UK, Ireland and South Africa
Vice President of Global Services