Speak their language
Build understanding through multilingual support
Implement a more cost-effective structure for delivering standardized, high-quality services in your client's native language with multilingual support.
Centralized, multilingual operations for a social media services company
World-class operations that deliver local understanding
Our team is native in every culture, learning from the differences and particularities in each country and market. Explore our multilingual support hubs in Portugal, Benelux, Egypt, Greece, Malaysia, Romania, and Turkey below.
Teleperformance in Portugal
Teleperformance in Portugal is the epicentre for multilingual services for Europe and the world. Our workforce of 14 000 people serves clients in 37 languages across 67 markets. We are also been recognised again as a Great Place to Work® for the 13th consecutive year.
Teleperformance in Benelux
This hub has recently won a well-known global award for its operational excellence. It delivers premium services to its clients according to the industry’s most important certifications in security and quality, as well as internal certifications that ensure a seamless experience, regardless of the clients’ sector, line of business, or markets served.
Teleperformance in Egypt
Teleperformance in Egypt has 5 campuses across Egypt and still expanding by end of 2023, with more than 10,000 employees and over 7,000 seats fully equipped. Being certified as ‘Great Places to work’ and ‘Best Place to work’. Egypt is becoming more of an attractive destination for offshoring business given the diverse culture, high level education, talent pool, proven performance track record. Teleperformance in Egypt has a team of industry experts and leaders in the Egyptian market, aligned with the industry’s most important security and quality assurance certifications. Moreover, it offers strong business continuity and disaster recovery infrastructure alongside its highly committed staff, ensuring that all campaigns remain operational and meet outstanding service levels.
Teleperformance in Greece
Teleperformance in Greece is honored to have earned the most prestigious certifications in the industry for quality and security. The company has seven campuses with more than 12,000 employees. It has also won 11 European Contact Center & Customer Service Awards in the past five years, including three for "Best Multilingual Contact Center," and has been named one of Greece's "Great Places to Work" in 2023, 2022, 2021, 2020, 2017, and 2013.
Teleperformance in Malaysia
Teleperformance in Malaysia serves as a premium multilingual solutions hub for the Asia-Pacific region, offering services in more than 20 Asia Pacific languages and dialects. It has been awarded the MSC Malaysia status by the Malaysian Government, which allows Teleperformance to bring in unlimited talent from overseas to form its diverse workforce. Having been named Frost & Sullivan’s Asia-Pacific Contact Centre Provider of the Year for nine consecutive years (2012-2021); recognized as the Frost & Sullivan Asia-Pacific Company of the Year in 2023 and certified as a Great Place to Work in Malaysia for three consecutive years; Teleperformance in Malaysia is exceptionally well-suited to provide services on behalf of companies from all over the world.
Teleperformance in Romania
As a multilingual hub, Teleperformance in Romania prides itself in its scope of services, its cultural diversity, and track record of success. With over 1,200 employees representing 25 nationalities, this hub serves 45 markets in eight languages. To date, Teleperformance in Romania has won several “Best Large Call Center” and “Best Manager” awards from the Contact Center Magazine & Call Center Association. It has ISO 9001:2008, ISO 27001, PCI-DSS, and TOPS and BEST certifications. It is also compliant with COPC standards.
Teleperformance in Turkey
With more than 25 years of experience, Teleperformance in Turkey offers unmatched local excellence in global standards and a comprehensive digital business services strategy. As a multilingual hub, it provides services to 150+ leading brands in 20 languages, with a team of 8,500 experts from different cultures located all over Turkey and abroad with Cloud Campus solution. While creating new and agile ways of working with our comprehensive high touch - high tech approach, we are dedicated to create unique interactions with the high empathy & communication skills of our experts, and more importantly, the passion they have for their work. Teleperformance in Turkey is proud to have received Verego SRS, Great Place To Work®, and Kincentrix Best Employer certifications, as well as the most critical quality and security certifications such as ISO 9001, ISO 14001, ISO 10002, ISO 22301, ISO 18295, ISO 45001, ISO 27001, ISO 27701, PCI DSS and Teleperformance’s TOPS and BEST certifications.
A network of hubs that help our clients deliver the most advanced, digitally powered business services, aligned with a cost-effective structure and supported by a consultative approach
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Contact us to learn how integrated, multilingual services will allow you to offer better customer support.