Introducing TP Live

Virtual video CX support with a personal touch

Provide more effective support with video CX solutions. Whether it’s live medical consultations, screen sharing for resolving IT issues, or camera streaming for remote product support, video CX delivers virtual care aligned to each patient or customer’s unique needs.

Quickly activate and scale highly skilled sales teams

Quickly implement great sales customer service and capabilities or expand existing teams with highly skilled and experienced sales specialists. Because hiring the right talent is critical, we have developed a proprietary OnTarget recruiting methodology for hiring the best candidates using a statistical model. This allows us to determine key candidate qualifiers and calculate sales potential for each applicant.

Real results

Specialized citizen care

A government-managed Telecommunications Regulatory Authority implemented live video CX through chat to empower the hearing impaired, a previously unsupported customer segment.

The Rise of Video for Customer Acquisition and Support

With the dramatic increase in video adoption in recent years to enable everything from e-learning to sales and premium customer support, demand is on the rise.

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Video support

Endless opportunities for all industries

TP Live

More effective IT support

After moving more than 250,000 employees to a work-at-home model during the global crisis, we implemented Teleperformance Visual Assistance within our own help desk. The results were remarkable.

TP Live offers a variety of video CX options

Ready to visualize how TP Live can elevate engagement?

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