Unmatched security outsourcing services

Teleperformance takes pride in being a trusted provider of omnichannel solutions for clients, while providing unmatched security outsourcing services. We constantly adapt to technology, monitor risks and threats, comply with international data privacy regulations, and seek new ways to protect company and customer data.

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A holistic framework

people are at the core of what we do

globally consistent

culturally diverse


Teleperformance has added innovation to contact center security that often surpasses the client’s internal security controls for fraud prevention and early detection. In short, for companies that absolutely require the highest degree of data and customer information security, Teleperformance is indisputably the industry leader.

Michael DeSalles, Principal Analyst, Frost & Sullivan

Expert insights

MIT Technology Review Insights: Identity Protection is Key to Metaverse Innovation

Though the metaverse offers infinite possibilities, it also comes with inherent risks. Cultivate digital trust by designing safe experiences that embed security from the beginning. Read this paper prepared in partnership with MIT Technology Review Insights to understand how to properly protect users in the virtual frontier.


Data privacy certification

Protect personal customer data anywhere and everywhere

With privacy standards like the European General Data Protection Regulation (GDPR) imposed around the world, it’s becoming increasingly challenging for multinational companies to ensure compliance when policies vary from region to region, or even country to country. That’s why Teleperformance embarked on a two-year journey to earn the ISO 27701 international standard for privacy and information management. Download the white paper to learn more.

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Optimize your CX delivery

Support better CX with proven processes that focus on people, management discipline, and operational excellence.

Deliver the right experience for every customer

Design all your processes for efficiency, accuracy, and speed

Increase your knowledge

  • Client Stories
  • Latest News
  • White Papers
  • Press Releases

Get better results and ROI

When your actions are powered by robust, secure, and a unique ecosystem, you’ll get a competitive edge that produces measurable results.

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